SemestreeBack

Delete your Semestree account

App: Semestree · Developer: NUHYLabs Inc.

To delete your Semestree account and its data, delete your account in Settings — you can do it on the web without the app. Once you delete it, sign-in and use stop immediately, and your data is permanently deleted within 30 days. The only exceptions are the records listed in section 4.

1. How to delete your account

  1. On the web — sign in at semestree.com, open Settings, choose “Delete account” at the very bottom, and confirm. Sign in and open Settings
  2. In the app — in the Semestree iOS app, open Settings and choose “Delete account” at the very bottom.
  3. If you can’t sign in — email mj@nuhylabs.com from the email address you signed up with, with the subject “Account deletion request”. We’ll verify the request against the address on your account and respond within 45 days.

2. Before you delete — if you have a paid plan

  • Deleting your account also turns off auto-renewal. You won’t be charged after you delete it, so you don’t need to cancel separately.
  • Any remaining paid time can’t be used after you delete your account, and it isn’t refunded automatically. If you’re eligible for a refund under our Refund policy, request it before you delete your account.

3. What gets deleted

  • Account information: email, name, school, graduation year, major, student ID, and linked Google or Apple sign-in
  • Files you uploaded and lecture recordings (the originals and the text extracted from them)
  • Notes, study results such as summaries, quizzes and flashcards, and AI tutor conversations
  • Courses, timetable, schedules, assignments and to-dos, and review and grade records
  • Calendar and email sync settings, and the meetings and share links you created
  • Usage statistics tied to your account (which screens and features you used)
  • Push tokens of the devices that received notifications (deleted as soon as you delete your account)

4. What we keep

  • Payment and refund records: kept for 7 years to meet tax and accounting obligations and to defend chargebacks
  • Support inquiries you sent: kept for 2 years after they’re resolved, with the link to your account removed

Responses you left in meetings created by other people (the name you entered and your available times) remain part of those meetings. For details, see the Privacy Policy.

5. After you delete your account

  • You’re signed out on every device right away, and app notifications stop.
  • Within 30 days your account and data are deleted. You can’t undo the deletion yourself, even before then.
  • Until the 30 days have passed, you can’t sign up again with the same email address.